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Your 57bat account wallet connects to Nagad, Upay and Bank Transfer so you can move funds without leaving the mobile browser. Every deposit and withdrawal starts from the same cashier section inside your account — open it, pick your method, follow the fields shown.
Putting money into your account starts at the cashier tab, which sits inside the account menu on both mobile and desktop. We support Nagad, Upay and Bank Transfer — choose the one your wallet is set up for. Once you pick a method, the screen shows the fields specific to that route: wallet number or bank details, amount and any reference code we ask you to include.
Log in and tap the account menu, then select the deposit section. The cashier lists Nagad, Upay and Bank Transfer as the available routes.
Select Nagad, Upay or Bank Transfer. The screen shows the wallet number or bank account details we need you to send to, plus any reference code.
Go to your Nagad or Upay app, or your bank portal, and send the amount using the details shown. Include the reference code exactly as displayed.
Once we match the incoming transfer to your account, your wallet balance updates. Keep your transaction receipt until the balance reflects the deposit.
Withdrawals follow a similar path to deposits: open the cashier, switch to the withdrawal tab and choose where you want funds sent. Nagad, Upay and Bank Transfer are the available payout routes. Before you submit, check that the wallet number or bank account you enter matches the one registered on your account — we can only send funds to a verified method you own. The withdrawal form asks for the amount and destination details; review both before confirming. We do not publish fixed processing windows because transfer completion depends on the receiving bank or wallet's own schedule.
Inside the cashier, switch from deposit to withdrawal. You will see Nagad, Upay and Bank Transfer listed as payout options for your account.
Type in the wallet number or bank account you want funds sent to. Make sure it matches the verified method saved on your 57bat account.
Review the amount and destination one more time, then confirm. A withdrawal reference number appears — save it in case you need to follow up with support.
Your withdrawal appears in the account history tab with a status label. If it stays pending beyond a normal wait, contact support with the reference number.
Some account actions — particularly first withdrawals or higher amounts — may trigger a verification step before funds are released. The fields and documents we ask for depend on what your account area actually shows at that moment; we do not apply a fixed universal checklist.
Open your account profile to see whether any verification items are flagged. If nothing is flagged, no action is needed on your side right now.
When a verification prompt appears, upload exactly what the screen requests in the format shown. Do not submit documents that were not asked for.
Every document or detail you submit should match what you used when opening the account. Mismatches are the most common reason a verification step stalls.
If the prompt is unclear or a step seems stuck, reach out to our support team with your account reference. They can check your status and guide you to the next action.
We have configured three payment routes for accounts in Bangladesh. Each one feeds directly into your account wallet via the cashier — no third-party redirects. Choose the method that matches your mobile wallet or bank setup, and follow the fields shown at the time of the transaction. Availability may depend on your local law and eligible region.
Send from your Nagad mobile wallet using the details shown in the cashier. Include the reference code exactly as displayed to ensure your deposit matches your account.
Use your Upay wallet to transfer funds. The cashier screen shows the Upay number to send to and any reference field you need to fill in before confirming.
Transfer directly from your bank account using the bank details shown at checkout. This route suits accounts where a direct mobile wallet is not the preferred option.
Every payment you make through Nagad, Upay or Bank Transfer generates a reference on both sides — the wallet or bank record and the 57bat account history. Keeping these two records aligned helps you track what has cleared, what is pending and what to quote when you contact support. The account history tab inside your profile lists every deposit and withdrawal with a status label; use it alongside your wallet statement to spot any gaps.
Every Nagad, Upay or Bank Transfer payment produces a reference number. Note this immediately after sending; it is the single fastest detail our support team needs to locate a specific transaction.
Account history shows labels such as pending, matched or completed. A pending label means we have not yet matched the incoming transfer; matched means the balance has updated.
Open your Nagad or Upay app statement alongside the 57bat account history. If a payment shows as sent in your wallet but pending in the account, the reference number is what connects them.
Hold onto wallet screenshots or bank transfer confirmations until the account history status changes to completed. If a discrepancy appears, share both records with support.
Account and payment security on 57bat runs through a combination of domain checks, identity controls, wallet ownership verification and a support team you can reach when something looks off. None of these measures require action from you unless the system flags a specific step — but knowing where each control sits helps you spot anything unusual before it becomes a problem.
Always access your account through the 57bat domain. Before entering your login credentials or payment details, confirm the address bar shows the correct domain — this is the simplest way to avoid phishing copies.
Your account is registered to a single identity. We match withdrawal destinations to that identity, so wallet numbers or bank accounts you submit for payouts should belong to you, not a third party.
When you add a payment method — Nagad, Upay or a bank account — we check that the wallet or account belongs to the person registered on the 57bat account. This step protects your balance from being redirected.
If a transaction looks wrong, a login attempt fails or you receive a notification you did not trigger, contact our support team through the published help channel shown in your account. Give them your account reference and the transaction number.
These are the questions we hear most often about deposits, withdrawals and account wallet management on 57bat. If yours is not here, the support team inside your account can answer it directly.
We support Nagad, Upay and Bank Transfer for deposits. Each one appears in the cashier when you are logged in. Choose the method that matches your active wallet or bank account and follow the fields shown on screen.
Your balance updates once we match the incoming transfer to your account reference. If the match is taking longer than expected, check that you included the correct reference code. If it still has not updated, share your transaction reference with our support team.
We match withdrawal destinations to the verified payment method on your account. If you want to withdraw to a different wallet, check whether that method is added and verified in your profile first, then follow the withdrawal steps from the cashier tab.
Verification prompts can appear for first withdrawals or when the amount is above a certain threshold. The account area shows exactly which fields or documents are needed. Follow only what appears on screen and contact support if a step is unclear.
The cashier displays the applicable minimum for each payment method at the time of your transaction. We do not publish fixed limits here because they can be updated; always check the amount field shown in your session.
Open your account history tab and copy the withdrawal reference number. Contact our support team through the help channel in your account and share that reference along with your registered account details so we can check the status directly.